Field Service, Handled.

WO-001 · CORE SYSTEM

Every FieldOS site runs on the same foundation, whether it’s a two-person crew or a fifty-person operation. A job comes in, gets logged, moves through a status list your business defines for itself, gets assigned to the right technician, and bills itself out when it’s done. Everything below is what that foundation actually does — and what every add-on module, including Inventory, is built on top of.

• Configurable Job WorkflowA job moves through the exact stages you define — not a fixed list. Restrict which stage can lead to which, or leave it wide open.
• Automatic Audit TrailEvery status change is timestamped and logged with zero extra setup, so there’s always a record of what happened and when.
• Notes & Photos On Every JobA running thread and photo uploads live on each job, so nothing gets lost between a phone call and a technician showing up.
• Multi-Location, Fails ClosedRun one site or fifty. Staff only see jobs for locations they’re assigned to — no assignment means no access, not the other way around.
• Access That Fits Each RoleWhat someone can see and do is tied to their role, not just their location — a technician’s view looks different from a dispatcher’s or an accountant’s, and that same rule carries into every add-on module you turn on.
• Secure Staff LoginsEvery team member gets their own login through the app — never a shared password or a spreadsheet.
• E-Signature Capture, IncludedCustomer or technician sign-off, attached directly to the job — no add-on required.
• Technician Dispatch, IncludedAssign jobs to the right technician, see the whole day’s schedule at a glance, and reorder visits with one tap — no add-on required.
• Automatic Invoicing, IncludedAn invoice drafts itself the moment a job is marked done, routed through a payment processor businesses already trust — no add-on required.
• The Foundation Every Module Plugs IntoAdd Inventory or any other module later, and it runs on this same permission system from day one — no rebuild required.